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Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Signing bonus

Role Description
The Service Specialist is a part time position that provide excellent customer experience, understands customers' needs, and appropriate product and service offerings. This role supports the insurance agency by welcoming customers and setting expectations of established agency practices.

Responsibilities

Responds to prospective clients as well as customer inquiries, daily, regarding coverages, billing, claims, or products
Provides personalized, professional customer service experiences by building trust and being consistent
Serves as a liaison on behalf of the customer
Schedules appointments with existing or prospective customers for agency co workers

Qualifications

Job contingent based on passed property, casualty and life insurance license ahead of first day of employment.
Ability to work independently
Customer service experience
Excellent communication skills
Proficiency in basic computer applications and office software

Flexible work from home options available.

Compensation: $18.00 - $20.00 per hour

Stephanee J. Germann Agency is a trusted insurance provider located in the southwest corner of North Dakota, while licensed in ND, SD, AZ, CO, MN, & MI. The agency is committed to personalized insurance solutions for its clients' needs. As part of the American Family Insurance network, the office provides a range of products to individuals and businesses. The agency is dedicated to working together to deliver excellent customer service.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.

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Benefits of working as a Client Specialist

Opportunity for growth

The agency has multiple learning and growth opportunities.

Continuous Development

There are chances for on-the-job training as well as online training that will create confidence and consistency in your position.

Outstanding earnings potential

Competitive salary and bonus opportunities

Make a positive impact

Building a relationship with your clients helps educate them specifically for their needs.

Inspire, protect and restore the dreams of people around you

Service Specialist Licensed

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Benefits of working as a Client Specialist